              A Start to Culture Building

It Starts with Self-Confidence...

Click Here

"The Thought Provoker"

Slavery Visualized 

Lomax Elementary School students enjoyed a captivating presentation by Mr. Lee Tillman on Feb. 28. Inhonor of Black History Month, Mr. Tillman helped the students visualize slavery as it existed years ago. Beginning with the initial stages of slavery, Mr. Tillman created a clear picture of the progress made by Black Americans as they became educated. Embracing dreams of the future inspired the slaves to move forward in a positive way that eventually led to their freedom. Mr. Tillman stressed to the students that unlimited opportunities await them, also, and encouraged students to follow the model of the courageous slaves by clearly defining their dreams and vigilanty pursuing them. Students and faculty alike were inspired by Mr. Tillman's thought-provoking presentation.

*Article taken from the Bayshore Sun Newspaper. Bayshore, TX*

Article from Texas Children's

Tillmon delivers customer service message with passion and humor 

When Lee Tillmon started with Southwest Airlines more than nine years ago, he was filled with enthusiasm and excitement. Somewhere along the line he lost those qualities, but fortunately for Southwest Airlines and participants of Heroes of the Heart, he rediscovered them with a passion.

Tillmon recently shared with frontline staff his secrets on how to give Service with HEART and have fun doing it. In between sharing stories, both poignant and funny, Tillman urged the audience to " start where you are, use what you have and do something positive"

Tillmon challenged employees to embrace three basic ingredients of quality customer service and job satisfaction: purpose, passion and pride.
Purpose- If you don't find purpose in your job, your energy and enthusiasm will be short-lived.
Passion- Everyone needs to find passion in what they do. Determine what's of value to you. Support your co-workers by giving them "ments" -commitment, enjoyment, encouragement and acknowledgement. 
Pride-Take pride in what you do, regardless of the job. Everyone serves somebody, and everyone can make a difference in his or her own way.

During his visit to the hospital, Tillmon met someone who also exudes passion and enthusiasm-Hedley Finn, Radio Lollipop's founder. Tillmon was so impressed with this new venture that he generously donated his honorarium to Radio Lollipop at Texas Children