It Starts with Self-Confidence...

We always talk about things that we want to do but don't think about the effort that it takes to get it done. Today my good friend and coworker Lee Tillmon (the one holding all of our boards) taught us a good lesson, break through the things that hold you back and march forward! He brought each of us a wooden board to break with our bare hands. As a team we all participated. We began by writing down the things that we wanted to "break through" on our board, wether it be stres, anxiety, sickness, insecurities or unhappiness it had to be something that you personally wanted to over come and march forward from. After we decided what our board would read we got a quick 3 step lesson on what not to do... I have to admit I was a little apprehensive about doing this because I didn't think I would be able to do it! So that leads me to share, my word was CONFIDENCE. I needed to have a confidence break through and be more confident in myself, my actions and my work. So ready set GO! There it went! I broke my board and my co workers did as well. It was amazing. I felt accomplished and by the looks on Erika Ortega and Greyland Lightfoot faces they did too! Thank Lee, we appreciate you! ♥️ 

signed Team GINI

"The Thought Provoker"

Slavery Visualized 

Lomax Elementary School students enjoyed a captivating presentation by Mr. Lee Tillman on Feb. 28. Inhonor of Black History Month, Mr. Tillman helped the students visualize slavery as it existed years ago. Beginning with the initial stages of slavery, Mr. Tillman created a clear picture of the progress made by Black Americans as they became educated. Embracing dreams of the future inspired the slaves to move forward in a positive way that eventually led to their freedom. Mr. Tillman stressed to the students that unlimited opportunities await them, also, and encouraged students to follow the model of the courageous slaves by clearly defining their dreams and vigilanty pursuing them. Students and faculty alike were inspired by Mr. Tillman's thought-provoking presentation.

*Article taken from the Bayshore Sun Newspaper. Bayshore, TX*

Article from Texas Children's

Tillmon delivers customer service message with passion and humor 

When Lee Tillmon started with Southwest Airlines more than nine years ago, he was filled with enthusiasm and excitement. Somewhere along the line he lost those qualities, but fortunately for Southwest Airlines and participants of Heroes of the Heart, he rediscovered them with a passion.

Tillmon recently shared with frontline staff his secrets on how to give Service with HEART and have fun doing it. In between sharing stories, both poignant and funny, Tillman urged the audience to " start where you are, use what you have and do something positive"

Tillmon challenged employees to embrace three basic ingredients of quality customer service and job satisfaction: purpose, passion and pride.
Purpose- If you don't find purpose in your job, your energy and enthusiasm will be short-lived.
Passion- Everyone needs to find passion in what they do. Determine what's of value to you. Support your co-workers by giving them "ments" -commitment, enjoyment, encouragement and acknowledgement. 
Pride-Take pride in what you do, regardless of the job. Everyone serves somebody, and everyone can make a difference in his or her own way.

During his visit to the hospital, Tillmon met someone who also exudes passion and enthusiasm-Hedley Finn, Radio Lollipop's founder. Tillmon was so impressed with this new venture that he generously donated his honorarium to Radio Lollipop at Texas Children